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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joni Merritt

Joni Merritt

November 5, 2024

5  out of  5
rating by Joni Merritt
"I got plpd, road side assistance and renters insurance for a very decent price with Tori! Satisfied customer!"
We responded:
"Thank you Joni! We appreciate you choosing us for your insurance needs. I am glad to see we got you some amazing insurance coverages for a great rate. Have a great week!"
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Kyra Thibault

November 2, 2024

5  out of  5
rating by Kyra Thibault
"The insurance agent that I worked with was Aaryn. She was super helpful in providing quotes for all types of bundling, and just basic auto insurance. She communicated with me via my preferred method (texting) as I was unable to talk on my phone at that moment. When I did talk with her on the phone, she was super courteous to the fact that I didn't have long to talk (lunch break), and she kept it short and sweet. She emailed my documents in what seemed like lightning speed too! I had all of my options to weigh, and a new insurance policy, in a combined time of 15-20 minutes. Thanks again, Aaryn!! Keep up the awesome work! I appreciate you."
We responded:
"Thank you for choosing us Kyra. I am glad we were able to make it work and got you all the options. We are always here to provide the best insurance experience. Have a great weekend!"
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Melissa Palumbo

October 18, 2024

5  out of  5
rating by Melissa Palumbo
"Nick was super helpful. Thank you!"
We responded:
"Thank you Melissa. We appreciate you taking the time to leave us this review and for choosing out team. Have a great weekend."
Profile photo of Caitlin “Leggs” Alexander

Caitlin “Leggs” Alexander

October 18, 2024

5  out of  5
rating by Caitlin “Leggs” Alexander
"Lowest price I could find! Thanks to Nick Brandon my policy was started without any problems!! He was a major help and very kind and polite, he kept getting me a lower price and knew what he was doing!!"
We responded:
"I am glad we were able to provide insurance at an amazing rate. We appreciate the review and for choosing us Caitlin. Have a great weekend!"
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cami heis

October 17, 2024

5  out of  5
rating by cami heis
"Tori was super helpful and was willing to work around my busy schedule to find me the best option :)"
We responded:
"We know our customers are very busy and we are always trying our best to make scheduling easy. We appreciate the feedback and I am glad our team was able to make everything great. Thank you for the review Cami. "
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Matthew Arendsen

October 16, 2024

5  out of  5
rating by Matthew Arendsen
"Setting up our auto insurance policy was a breeze thanks to Aaryn Jewell! Top Notch!"
We responded:
"Thank you Matthew! We appreciate you leeting us know about your experience. Thank you for choosing us for your auto insurance needs. "
Profile photo of Paul Little

Paul Little

October 15, 2024

5  out of  5
rating by Paul Little
"I am very pleased with the service I received from Tori VanderVeen. Plus she saved me money. Her quote was lowest I was able to get."
We responded:
"We love being able to save people money on insurance! Thank you for choosing us. We appreciate the review and feedback. Have a great week Paul!"
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Kim LaDuke

October 9, 2024

5  out of  5
rating by Kim LaDuke
"Nick was so helpful and patient. Thanks Nick!!"
We responded:
"Thank you Kim! We appreciate you taking the time to leave us a review. We are always here to provide the best insurance experience. "
Profile photo of Karen Hollifield

Karen Hollifield

October 4, 2024

5  out of  5
rating by Karen Hollifield
"It was great working with Kevin. He made getting insurance simple and easy"
We responded:
"Thank you Karen! We appreciate you taking the time to leave us this feedback and the 5-star review. We are always here to help whenever you need us. Have a great week!"
Profile photo of Charissa Carr

Charissa Carr

October 3, 2024

5  out of  5
rating by Charissa Carr
"Your agent Tori Vander-been from Grand Rapids MI was very helpful and consistent with getting my policy started I really appreciate her help"
We responded:
"Thank you for that feedback! We are always here to be as helpful as possible. Thank you for the review Charissa. Have a fantastic weekend."
Profile photo of Brenda Rangel

Brenda Rangel

October 1, 2024

5  out of  5
rating by Brenda Rangel
"Nick was great at responding to my insurance needs and gave me the lowest rate he could give me I definitely going to recommend him to family and friends."
We responded:
"Thank you for your kind words! We're delighted to have been able to assist you with your insurance needs. If you ever have any more questions or require further assistance, don't hesitate to reach out. Your satisfaction is our top priority!"
Profile photo of Laurence José

Laurence José

September 24, 2024

5  out of  5
rating by Laurence José
"I had the pleasure of working with Tori Vander Veen on securing home insurance. I had a deadline and a short time frame to get this done. She made everything easy and was super responsive. I can’t thank her enough. I know that whenever I have a problem or need to make any changes to my insurance, Kevin and his colleagues are always there to help. I can’t recommend them more."
We responded:
"Thank you for taking the time to leave us a review, Laurence. We appreciate the 5-star rating. Thank you for choosing us for your home insurance. We are always here for you if you ever need us. Have a great weekend!"
Profile photo of Kalie Wilson

Kalie Wilson

September 20, 2024

5  out of  5
rating by Kalie Wilson
"We have had amazing service with Kevin and his team. My family and I have personally worked with Nick Brandon on many occasions and he has been an absolute pleasure to work with. He is always able to answer my questions, and never pushy with making decisions on things. I would highly recommend this office for all of your insurance needs!! Thank you all again!!"
We responded:
"Thank you Kalie for the amazing feedback. We are always here to answer all the insurance questions. Thank you for the 5-star review. We appreciate you! Have a great weekend!"
Profile photo of Elliott O.

Elliott O.

September 6, 2024

5  out of  5
rating by Elliott O.
"I had the pleasure of working with Tori on a new auto owners policy. She was fantastic in making sure all of my questions were answered, and made me feel confident in my decision to go with State Farm. Look to her for all your insurance related needs!"
We responded:
"Thank you for the great review, Elliott. We love making sure every customer is aware of what policy coverages they have and answering all the insurance questions. We appreciate you! Have a great weekend! "
Profile photo of Samuel Wheeler

Samuel Wheeler

August 30, 2024

5  out of  5
rating by Samuel Wheeler
"Aaryn was the best to work with. She helped me understand all the coverage needed on the buildings I was purchasing."
We responded:
"Thank you for contacting us Samuel. We appreciate the feedback. We are always here to explain insurance coverages and make sure you know exactly what is within your policy. Have a great week. "
Profile photo of Alyssa Curry

Alyssa Curry

August 29, 2024

5  out of  5
rating by Alyssa Curry
"Tori is an amazing! got me all switched to state farm with more coverage than my previous insurer ...extremely thrilled to have her as my agent"
We responded:
"Thank you so much for choosing us. We appreciate the feedback Alyssa. We are always here to assist any way we can. Have a great weekend!"
Profile photo of Chrissy Heyne

Chrissy Heyne

August 27, 2024

5  out of  5
rating by Chrissy Heyne
"Really appreciate how friendly and helpful the people here are! Beth answered all my questions throughout the process of getting a new car and adding a teen - so when it was time to do add it I knew what I was getting into! Always appreciate friendly service!"
We responded:
"Thank you Chrissy. We appreciate your feedback and review. We are always here for all the questions. Please let us know if we can help in any way. "
Profile photo of Brandon Andrews

Brandon Andrews

August 22, 2024

5  out of  5
rating by Brandon Andrews
"Kate M. Is by far the most professional and knowledgeable insurance agent I've ever spoke with. She handled my transfer of insurance like a boss.. gave exceptional advice and was super friendly.. I feel like I have a new best friend. Love State Farm and love this Branch."
We responded:
"Thank you Brandon! We appreciate the review and feedback. We are always here to handle all your insurance needs. Have a great weekend!"
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Stephanie

August 20, 2024

5  out of  5
rating by Stephanie
"Great customer service! Our agent is Avery and she is always willing to answer questions and get us the information we are looking for. She responds very quickly and does a great job."
We responded:
"Thank you Stephanie! We appreciate the kind words and amazing review. We are always here to take the best care of our customers. We appreciate you! "
Profile photo of Alex Vargas

Alex Vargas

August 19, 2024

5  out of  5
rating by Alex Vargas
"Nick was very helpful and easy to work with getting car insurance"
We responded:
"I am glad we could help you get some amazing auto insurance. We appreciate you choosing us. Thank you for the review and feedback. Have a great week Alex."
Profile photo of Leah Walton

Leah Walton

August 15, 2024

5  out of  5
rating by Leah Walton
"We worked with Tori and she made everything so easy for us!! Highly recommend."
We responded:
"Thank you for the amazing feedback and 5 star review. We appreciate you Leah. Have a great weekend!"
Profile photo of James MacLean

James MacLean

July 30, 2024

5  out of  5
rating by James MacLean
"Very knowledgeable team members. Service/customer oriented. Would recommend this agent to anyone who appreciates value and being treated with respect. Top drawer👍🏻"
We responded:
"We appreciate the amazing feedback and all referrals. Thank you James! We are always here to help any way we can. "
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MD

July 27, 2024

5  out of  5
rating by MD
"If you ever get the pleasure to with with Beth at this agency, you know your in good hands. Beth knows the answer to any question I ask, she’s efficient and her personality comes through the phone. Kevin is lucky to have her. Keep up the good work! State Farm has always been great to my family and Kevin is always there to help. Good people!!!"
We responded:
"We are always here for all the questions. Thank you very much for choosing us and for leaving us this feedback. We are always here to help. Please let us know if you ever need anything. Have a great weekend!"
Profile photo of Kenneth Kerkstra

Kenneth Kerkstra

July 25, 2024

5  out of  5
rating by Kenneth Kerkstra
"Great customer , got a great insurance rate monthly compared to other insurance company qoutes, plus ease of process !"
We responded:
"I am glad we were able to get you a great insurance rate. We appreciate you choosing us. Thank you Kenneth. Have a great weekend!"
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ben mann

July 25, 2024

5  out of  5
rating by ben mann
"Always willing to help in any matter that comes up... one I even call to get a recipe for these cookies that I was looking for and by God they found it for me what a great place!!! Not really but they would have... lol"
We responded:
"Thank you for the great review. We are always here for you. Thank you for choosing us. We appreciate you Ben!"