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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tekoah Parnell

September 12, 2025

5  out of  5
rating by Tekoah Parnell
"Nick was a great helper. He answered all questions about vehicle insurance. Even changed to a new vehicle with no questions about the change. So pleasant, and I actually promote Nick and State Farm."
We responded:
"Thank you for your kind words! We're so glad to hear that Nick provided you with exceptional service and made the vehicle insurance process smooth and pleasant. We appreciate your support and recommendation—it means a lot to us. If you ever need assistance in the future, we're here to help!"
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John Carrier

September 11, 2025

5  out of  5
rating by John Carrier
"Tori was extremely helpful. I called when the office was about to close. I needed to bind coverage that day and she stayed after hours to ensure I could have coverage and sleep easier. I really appreciated her friendly and helpful attitude!! Well done."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Tori went above and beyond to assist you, even after hours. Providing exceptional and timely service is our top priority, and we're glad she could help you feel more at ease. We truly appreciate your feedback and look forward to serving you again in the future!"
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keith brown

September 3, 2025

5  out of  5
rating by keith brown
"Very helpful and painless. Thank you"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that your experience was helpful and painless. If you ever need assistance again, we're here to help!"
Profile photo of Realms Of The She-Nerd Annie Hook

Realms Of The She-Nerd Annie Hook

August 26, 2025

5  out of  5
rating by Realms Of The She-Nerd Annie Hook
"I love everyone at this agency. They're all friendly and helpful! I highly recommend them!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you love our team and find them friendly and helpful. Your support means the world to us! If you ever need anything, don’t hesitate to reach out. We’re always here to help!"
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Mollee Joanelle

August 25, 2025

5  out of  5
rating by Mollee Joanelle
"I’ve only had this insurance for about 45 days and I’m ECSTATIC with the service I’ve been provided!"
We responded:
"Thank you so much for your enthusiastic feedback! We're thrilled to hear that you're ecstatic with the service you've received in such a short time. We're committed to continuing to provide you with excellent support whenever you need it!"
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Charlotte Hammell

August 19, 2025

5  out of  5
rating by Charlotte Hammell
"Always, always get the best service at this office! Appreciate you all so much😎"
We responded:
"Thank you for your wonderful feedback! We're so happy to consistently provide you with the best service. We truly appreciate you! 😎"
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Anthony Bourdow

August 18, 2025

5  out of  5
rating by Anthony Bourdow
"Nick was amazing to work with."
We responded:
"Thank you for your kind words! We're glad to hear Nick provided you with an amazing experience. We appreciate your support!"
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Tim

August 15, 2025

5  out of  5
rating by Tim
"Excellent customer service! I’ve never seen an insurance agency work as hard to make getting insurance easy. Definitely ask about their life insurance policies!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team made the insurance process easy for you. We appreciate your recommendation and are always here to help with any of your insurance needs, including life insurance. Thanks again for choosing us!"
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Jeramie Huyser

August 15, 2025

5  out of  5
rating by Jeramie Huyser
"Professional and knowledgeable people"
We responded:
"Thank you for your wonderful feedback! We're glad to hear you found our team professional and knowledgeable. If you have any questions or need assistance with your boat and watercraft insurance, we're here to help!"
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Chris Patton

August 15, 2025

5  out of  5
rating by Chris Patton
"Nick was excellent! Can not recommend enough! Worked with me and my busy work schedule. Never thought I would be with State Farm but Nick made it super simple to switch over from my old insurance and ended up saving me a good chunk of change in the process! Very professional and timely couldn’t recommend him enough never hurts to get a quote!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Nick provided excellent service and made the switch to State Farm easy and affordable for you. We appreciate your recommendation and are always here to help with any insurance needs. Don’t hesitate to reach out anytime! "
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Alexandria Fetelea

August 15, 2025

5  out of  5
rating by Alexandria Fetelea
"Tori was amazing! She was super friendly, patient, kind, and got me a rate way lower than my last insurance for more coverage. I highly recommend her."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Tori provided friendly and patient service while helping you get better coverage at a great price. Your recommendation means a lot to us! If you ever need anything else, we're here to help."
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Jessica Cochran

August 15, 2025

4  out of  5
rating by Jessica Cochran
"Staff are always friendly and helpful"
We responded:
"Thank you for your kind feedback! We're glad to hear our staff consistently provide friendly and helpful service. We appreciate your support and look forward to assisting you again!"
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MICHIGAN BOGGERS!

August 14, 2025

5  out of  5
rating by MICHIGAN BOGGERS!
"Nick was very helpful and polite"
We responded:
"Thank you for your kind words! We're happy to hear that Nick was helpful and polite. We appreciate your feedback and are here to assist you anytime!"
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Casey Wagner

August 14, 2025

1  out of  5
rating by Casey Wagner
"I was trying to get a homeowners quote and working with Austin the quote was significantly higher than another I had and ask about several items trying to get things adjusted so I could switch my auto over as well. Austin said he would talk to his manager and call me back. Never got a call, guess they don't want my business, even if you guys don't actually want the business, a call back saying that was the best you could do seems like a good way to keep the door open for future business opportunity."
We responded:
"Thank you for sharing your experience, and I’m sorry to hear about the lack of follow-up. We strive to provide timely and transparent communication, and it’s clear we missed the mark here. I’d like to make this right—please feel free to reach out to me directly at (616) 319-7117, I would love to address any concerns. We value your interest and hope to have the opportunity to earn your business in the future."
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Thomas Miller

August 12, 2025

5  out of  5
rating by Thomas Miller
"Tori did a great job answering all our questions and get us set up for all our insurance needs. She made it easy and simple. Great job Tori, 5 stars for you."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Tori provided you with excellent service and made the process easy for you. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you have any more questions or need further assistance, don’t hesitate to reach out. Thanks again for the 5 stars!"
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Debbie small

August 1, 2025

5  out of  5
rating by Debbie small
"I give State Farm and his team a 5 Sure deserve it. They do awesome work. Thank you so much for taking care of me for the all the years. I've been with you guys"
We responded:
"Thank you Debbie! We appreciate you choosing us. We are always here to help whenever it is need. Have a great weekend!"
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Caitlin B

August 1, 2025

5  out of  5
rating by Caitlin B
"I’ve had my insurance with this office for a few years now and have always been happy with the service."
We responded:
"Thank you for your continued trust and loyalty over the years! We’re so glad to hear you’ve been happy with our service. We look forward to serving you for many more years to come!"
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Nick ARICO

July 31, 2025

5  out of  5
rating by Nick ARICO
"I recently called Kevin Curtis to help me understand my insurance policy , and I have to say, it was a pretty good experience! Heather did good job reviewing my policies and explaining to me what is going on."
We responded:
"Thank you for sharing your experience! We’re glad to hear that Kevin and Heather were able to assist you and provide clear explanations about your insurance policies. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!"
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Julius Cross

July 28, 2025

5  out of  5
rating by Julius Cross
"Zoe was helpful and patient thank you"
We responded:
"Thank you for your kind words! We’re happy to hear that Zoe was helpful and patient throughout your experience. If you need anything else, feel free to reach out!"
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Jennifer Brewer

July 25, 2025

5  out of  5
rating by Jennifer Brewer
"Zoe was phenomenal with helping us find the right auto insurance that fit our needs. Thank you so much!!!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Zoe was able to help you find the perfect auto insurance to fit your needs. We appreciate your trust and look forward to serving you in the future!"
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Joel Roelofs

July 21, 2025

5  out of  5
rating by Joel Roelofs
"Nick is great to work with and is very knowledgeable!"
We responded:
"Thank you for your kind words! We’re glad to hear that Nick provided you with knowledgeable and excellent service. We appreciate your feedback and look forward to assisting you again!"
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Deb Brown

July 19, 2025

5  out of  5
rating by Deb Brown
"Claire was such a big help in getting us set up with insurance after our move to Michigan and she made the process so easy!"
We responded:
"Thank you for your kind words! We’re delighted to hear that Claire made your insurance setup easy and smooth after your move to Michigan. It was our pleasure to assist you, and we’re here anytime you need us!"
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anna dadon

July 18, 2025

5  out of  5
rating by anna dadon
"Tori Vanderveen helped me compare policies, highlighting the pros and cons of each, and ultimately found me a plan that provides great coverage at a very competitive rate. The whole process was smooth and efficient, and she was always available to answer my questions, even after the policy was finalized."
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Tori provided thorough guidance and found a plan that fits your needs with great coverage at a competitive rate. We’re also glad the process was smooth and that she was available to support you even after finalizing your policy. We appreciate your trust and look forward to assisting you in the future!"
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Scott Feenstra

July 18, 2025

5  out of  5
rating by Scott Feenstra
"Great coverage, great prices, highly recommended! Ask for Eli Snyder."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear you had a great experience with Eli Snyder. We'll be sure to pass along your compliments. Looking forward to assisting you again in the future!"
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Nick Junglas

July 17, 2025

5  out of  5
rating by Nick Junglas
"Zoe was amazing with guiding me with the right coverage for my current boat purchase. Thanks so much!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Zoe was able to guide you in finding the right coverage for your boat. We appreciate your trust and look forward to assisting you again in the future!"