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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Damon L

Damon L

December 6, 2024

5  out of  5
rating by Damon L
"Eli was very friendly and helped me get a discount, thank you!"
We responded:
"Thank you, Damon - we always appreciate a 5-star review. Please let us know if we can help in any way going forward. "
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darian williams

December 3, 2024

5  out of  5
rating by darian williams
"I had a predicament where i needed insurance in a timely manner I was pointed to state farm after doing lots of research, Aaryn was amazing she kept in contact with me over several days while i was still exploring other quotes. I did end up going with state farm the day of i talked to her on the phone maybe 4 separate times and every time that i spoke to her she seemed cheerful and happy to help! I appreciated this a lot due to me being in a stressful position in my personal life at the time she made the presses simple and quick further more I had and hope to continue to have an enjoyable experience while using state farm"
We responded:
"Thank you, Darian, we always appreciate the positive feedback. Please reach out with any questions or concerns. We are here to simplify your insurance in any way possible. "
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Crystal K

December 3, 2024

5  out of  5
rating by Crystal K
"Nick was absolutely wonderful!! He was very thorough with all the information provided, he truly provided Great customer service something we lack these days. Thanks again Nik for all of your help!"
We responded:
"Hi Crystal, I will be sure to pass on your kind words to Nick. Thank you for trusting us with your insurance needs. We are always here to help, just give us a call at 616 453-3276."
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Jarrod pray

November 27, 2024

5  out of  5
rating by Jarrod pray
"I had such a quick and loyal experience with Tori VanderVeen! Not only was her customer service EXCELLENT but she also took the time to get me and my family the best and affordable insurance around!! I WOULD RECOMMEND TORI V TO ANYONE WHO NEEDS QUICK & AFFORDABLE INSURANCE IN THESE ROUGH TIMES! State Farm is the ONLY way for me from here on out!"
We responded:
"WOW! What an amazing review. We appreciate the great feedback. We are always here for you and willing to help in any way we can. Thank you Jarrod! "
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sandra quintero

November 26, 2024

5  out of  5
rating by sandra quintero
"Tori vanderveen did a great job assisting me I truly appreciate it"
We responded:
"Thank you Sandra! We appreciate you choosing us. Have a great week!"
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denise mbelu

November 22, 2024

5  out of  5
rating by denise mbelu
"I had the pleasure to speak with Aaryn about getting car insurance. She answer all of my questions. She was super sweet and helpful. The quote was very reasonable. It was a breeze getting a policy. Thank you Aaryn!"
We responded:
"Thank you Denise! We appreciate you choosing us. I am glad we were able to get you an amazing auto insurance quote with the right coverage. Have a great weekend!"
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Rachel Fales

November 20, 2024

5  out of  5
rating by Rachel Fales
"Nick was so helpful and my business got covered in under an hour!"
We responded:
"Thank you Rachel for choosing us. We are always here to make sure you are covered. We appreciate the feedback. Have a great weekend!"
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Joni Merritt

November 5, 2024

5  out of  5
rating by Joni Merritt
"I got plpd, road side assistance and renters insurance for a very decent price with Tori! Satisfied customer!"
We responded:
"Thank you Joni! We appreciate you choosing us for your insurance needs. I am glad to see we got you some amazing insurance coverages for a great rate. Have a great week!"
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Kyra Thibault

November 2, 2024

5  out of  5
rating by Kyra Thibault
"The insurance agent that I worked with was Aaryn. She was super helpful in providing quotes for all types of bundling, and just basic auto insurance. She communicated with me via my preferred method (texting) as I was unable to talk on my phone at that moment. When I did talk with her on the phone, she was super courteous to the fact that I didn't have long to talk (lunch break), and she kept it short and sweet. She emailed my documents in what seemed like lightning speed too! I had all of my options to weigh, and a new insurance policy, in a combined time of 15-20 minutes. Thanks again, Aaryn!! Keep up the awesome work! I appreciate you."
We responded:
"Thank you for choosing us Kyra. I am glad we were able to make it work and got you all the options. We are always here to provide the best insurance experience. Have a great weekend!"
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Melissa Palumbo

October 18, 2024

5  out of  5
rating by Melissa Palumbo
"Nick was super helpful. Thank you!"
We responded:
"Thank you Melissa. We appreciate you taking the time to leave us this review and for choosing out team. Have a great weekend."
Profile photo of Caitlin “Leggs” Alexander

Caitlin “Leggs” Alexander

October 18, 2024

5  out of  5
rating by Caitlin “Leggs” Alexander
"Lowest price I could find! Thanks to Nick Brandon my policy was started without any problems!! He was a major help and very kind and polite, he kept getting me a lower price and knew what he was doing!!"
We responded:
"I am glad we were able to provide insurance at an amazing rate. We appreciate the review and for choosing us Caitlin. Have a great weekend!"
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cami heis

October 17, 2024

5  out of  5
rating by cami heis
"Tori was super helpful and was willing to work around my busy schedule to find me the best option :)"
We responded:
"We know our customers are very busy and we are always trying our best to make scheduling easy. We appreciate the feedback and I am glad our team was able to make everything great. Thank you for the review Cami. "
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Matthew Arendsen

October 16, 2024

5  out of  5
rating by Matthew Arendsen
"Setting up our auto insurance policy was a breeze thanks to Aaryn Jewell! Top Notch!"
We responded:
"Thank you Matthew! We appreciate you leeting us know about your experience. Thank you for choosing us for your auto insurance needs. "
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Paul Little

October 15, 2024

5  out of  5
rating by Paul Little
"I am very pleased with the service I received from Tori VanderVeen. Plus she saved me money. Her quote was lowest I was able to get."
We responded:
"We love being able to save people money on insurance! Thank you for choosing us. We appreciate the review and feedback. Have a great week Paul!"
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Kim LaDuke

October 9, 2024

5  out of  5
rating by Kim LaDuke
"Nick was so helpful and patient. Thanks Nick!!"
We responded:
"Thank you Kim! We appreciate you taking the time to leave us a review. We are always here to provide the best insurance experience. "
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Karen Hollifield

October 4, 2024

5  out of  5
rating by Karen Hollifield
"It was great working with Kevin. He made getting insurance simple and easy"
We responded:
"Thank you Karen! We appreciate you taking the time to leave us this feedback and the 5-star review. We are always here to help whenever you need us. Have a great week!"
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Charissa Carr

October 3, 2024

5  out of  5
rating by Charissa Carr
"Your agent Tori Vander-been from Grand Rapids MI was very helpful and consistent with getting my policy started I really appreciate her help"
We responded:
"Thank you for that feedback! We are always here to be as helpful as possible. Thank you for the review Charissa. Have a fantastic weekend."
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Brenda Rangel

October 1, 2024

5  out of  5
rating by Brenda Rangel
"Nick was great at responding to my insurance needs and gave me the lowest rate he could give me I definitely going to recommend him to family and friends."
We responded:
"Thank you for your kind words! We're delighted to have been able to assist you with your insurance needs. If you ever have any more questions or require further assistance, don't hesitate to reach out. Your satisfaction is our top priority!"
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Laurence José

September 24, 2024

5  out of  5
rating by Laurence José
"I had the pleasure of working with Tori Vander Veen on securing home insurance. I had a deadline and a short time frame to get this done. She made everything easy and was super responsive. I can’t thank her enough. I know that whenever I have a problem or need to make any changes to my insurance, Kevin and his colleagues are always there to help. I can’t recommend them more."
We responded:
"Thank you for taking the time to leave us a review, Laurence. We appreciate the 5-star rating. Thank you for choosing us for your home insurance. We are always here for you if you ever need us. Have a great weekend!"
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Kalie Wilson

September 20, 2024

5  out of  5
rating by Kalie Wilson
"We have had amazing service with Kevin and his team. My family and I have personally worked with Nick Brandon on many occasions and he has been an absolute pleasure to work with. He is always able to answer my questions, and never pushy with making decisions on things. I would highly recommend this office for all of your insurance needs!! Thank you all again!!"
We responded:
"Thank you Kalie for the amazing feedback. We are always here to answer all the insurance questions. Thank you for the 5-star review. We appreciate you! Have a great weekend!"
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Elliott O.

September 6, 2024

5  out of  5
rating by Elliott O.
"I had the pleasure of working with Tori on a new auto owners policy. She was fantastic in making sure all of my questions were answered, and made me feel confident in my decision to go with State Farm. Look to her for all your insurance related needs!"
We responded:
"Thank you for the great review, Elliott. We love making sure every customer is aware of what policy coverages they have and answering all the insurance questions. We appreciate you! Have a great weekend! "
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Samuel Wheeler

August 30, 2024

5  out of  5
rating by Samuel Wheeler
"Aaryn was the best to work with. She helped me understand all the coverage needed on the buildings I was purchasing."
We responded:
"Thank you for contacting us Samuel. We appreciate the feedback. We are always here to explain insurance coverages and make sure you know exactly what is within your policy. Have a great week. "
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Alyssa Curry

August 29, 2024

5  out of  5
rating by Alyssa Curry
"Tori is an amazing! got me all switched to state farm with more coverage than my previous insurer ...extremely thrilled to have her as my agent"
We responded:
"Thank you so much for choosing us. We appreciate the feedback Alyssa. We are always here to assist any way we can. Have a great weekend!"
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Chrissy Heyne

August 27, 2024

5  out of  5
rating by Chrissy Heyne
"Really appreciate how friendly and helpful the people here are! Beth answered all my questions throughout the process of getting a new car and adding a teen - so when it was time to do add it I knew what I was getting into! Always appreciate friendly service!"
We responded:
"Thank you Chrissy. We appreciate your feedback and review. We are always here for all the questions. Please let us know if we can help in any way. "
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Brandon Andrews

August 22, 2024

5  out of  5
rating by Brandon Andrews
"Kate M. Is by far the most professional and knowledgeable insurance agent I've ever spoke with. She handled my transfer of insurance like a boss.. gave exceptional advice and was super friendly.. I feel like I have a new best friend. Love State Farm and love this Branch."
We responded:
"Thank you Brandon! We appreciate the review and feedback. We are always here to handle all your insurance needs. Have a great weekend!"