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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alison Wright

December 6, 2025

5  out of  5
rating by Alison Wright
"I worked with Tori V. trying to find cheaper coverage than I currently have and she was able to do that for me! She was very patient with me as she let me take time to review over everything at my own pace without feeling pressured. She was very personable, which I loved, and made things easy to understand for me!"
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Alan Perez

November 21, 2025

5  out of  5
rating by Alan Perez
"Amazing customer service!!! Five stars"
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alexandria timm

November 21, 2025

5  out of  5
rating by alexandria timm
"Always happy with the customer service"
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Morgan Senkowski

November 21, 2025

5  out of  5
rating by Morgan Senkowski
"The most knowledgeable and friendly team!! Would highly recommend."
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Kimberly Kremer

November 18, 2025

5  out of  5
rating by Kimberly Kremer
"Always great customer service!!"
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Gabby Jahr

November 18, 2025

5  out of  5
rating by Gabby Jahr
"Nick from State Farm has always been my favorite. He made the entire insurance process smooth, stress-free, and easy to understand. He was patient with all my questions, explained everything clearly, and made sure I got the best coverage for my situation. You can tell he genuinely cares about helping people. Highly recommend!"
We responded:
"Thank you for your great review! We're delighted to hear that Nick was able to assist you and that the process went smoothly. Your satisfaction is our top priority, and we appreciate your feedback. If you need any further assistance in the future, don’t hesitate to reach out. We look forward to serving you again!"
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Brenda Frisbey

November 13, 2025

5  out of  5
rating by Brenda Frisbey
"Nick was very helpful in me deciding to switch to State Farm auto insurance. Nick didn't pressure me & I'm sure I made the right choice"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Nick was able to assist you without any pressure and help you feel confident in choosing State Farm. If you ever have any questions or need assistance in the future, don't hesitate to reach out!"
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Jennifer Hern

November 13, 2025

5  out of  5
rating by Jennifer Hern
"Customer service has ALWAYS been top notch, and I know because I’ve been a customer for over 30 years! I have worked with Beth especially over the years, and I appreciate all that she does for me!"
We responded:
"Thank you so much for your incredible loyalty and kind words! We're honored to have had you as a customer for over 30 years. Beth truly appreciates your recognition and looks forward to continuing to provide you with top-notch service for many years to come!"
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Bryttany Jones

November 11, 2025

5  out of  5
rating by Bryttany Jones
"So I am a return customer, I was recently having issues with my last auto insurance progressive I wasn’t notified when certain things were changing and was paying a lot more than what I was getting out of my insurance and what brought me back was Nick B. He helped me a lot and he had great customer service even when I had an issue he was very quick to respond. So I definitely appreciate all of his help"
We responded:
"Thank you for sharing your experience and for coming back to us! We're glad Nick B. was able to provide you with excellent customer service and quick support when you needed it. We truly appreciate your trust and look forward to continuing to serve you!"
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Alexander Miller

November 11, 2025

5  out of  5
rating by Alexander Miller
"An insurance office that actually cares about their clients. Kevin's office staff always answers my calls right away and gets me the assistance I need without putting me on hold. When I went off the road in a winter storm 3 years ago, they handled my claim quickly and without any issues. My rates didn't go up and I was reimbursed for the tow."
We responded:
"Thank you so much for your wonderful feedback! We're proud to have a team like Kevin and his staff who truly care about our clients and provide prompt, hassle-free service. We're glad we could support you during that winter storm and appreciate your continued trust in us!"
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Cindy G

November 10, 2025

5  out of  5
rating by Cindy G
"They’re always here for any of my needs, and to answer my many questions"
We responded:
"Thank you for your kind words! We're always happy to be here for you and to help with any questions you have. Your satisfaction means a lot to us!"
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Dana Castro

November 5, 2025

5  out of  5
rating by Dana Castro
"They are very friendly and customer service is always willing to help with any questions that I may have."
We responded:
"Thank you so much for your kind words and the 5-star review! We're delighted to hear that our team has been friendly and helpful with your questions. Providing excellent customer service is very important to us, and your feedback means a lot. We look forward to assisting you again in the future!"
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Rhonda Mckinley

November 5, 2025

5  out of  5
rating by Rhonda Mckinley
"Heather was very pleasant and handled the situation professionally and promptly"
We responded:
"Thank you Rhonda. We appreciate the feedback. I am happy to hear you had a great experience with the Kevin Curtis State Farm team. We are always here to help. "
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Ebony Jones

November 3, 2025

5  out of  5
rating by Ebony Jones
"Thanks for your assistance with my auto insurance. Tori was great and provider excellent customer service. The process was very easy! Thanks again Tori for your help!"
We responded:
"Thank you for your wonderful review! We're so happy to hear that Tori provided excellent customer service and made the auto insurance process easy for you. We’ll be sure to pass along your kind words to her. Thanks again for choosing us, and please don’t hesitate to reach out if you need any further assistance!"
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Sarah Wagner

October 28, 2025

5  out of  5
rating by Sarah Wagner
"First time buying auto insurance and Aaryn Jewell really helped me out. Great rates and better support!"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Aaryn Jewell was able to assist you with your first auto insurance purchase and provide great rates and support. We appreciate your trust and look forward to serving you again in the future!"
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krista markey

October 27, 2025

5  out of  5
rating by krista markey
"always helpful and kind!"
We responded:
"Thank you for your kind words! We're glad to hear that you find our team always helpful and kind. We appreciate your support and look forward to continuing to assist you!"
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Brooke Schuba

October 22, 2025

5  out of  5
rating by Brooke Schuba
"Tori was such a pleasure working with!! She made the process of switching over to State Farm such a breeze. Highly highly recommend!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Tori made your transition to State Farm smooth and enjoyable. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Remy DeShong

October 18, 2025

1  out of  5
rating by Remy DeShong
"If you're a great customer and find yourself desperate for help with the insurance you pay for... don't rely of Kevin Curtis. He just ignores you while you pay weeks of car rental cost that you were told you were covered for. Taking recommendations on a good agent. Anyone?"
We responded:
"Hi Jeremy, Thank you for sharing your feedback. I’m sorry to hear about your frustration and would like to better understand the situation to see how I can assist. It’s always our goal to provide timely and helpful support to all of our clients. If there has been any miscommunication or delay regarding your coverage or rental reimbursement, I sincerely apologize. Please feel free to reach out to me directly at (616) 453-3276 so we can review your case and work toward a resolution. Thank you for your patience and for giving me the opportunity to address your concerns. Best regards, Kevin Curtis"
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Bryant Domina

October 16, 2025

5  out of  5
rating by Bryant Domina
"Kevin Curtis and his staff always go the extra mile to assist their customers. We recently needed a rental for a trip that was scheduled. I reached out to Kevin before the trip to verify that the vehicle would be covered by State Farm. He assured me that it would be. On the trip our vehicle developed a cracked windshield. I reached out to Kevin’s office late on a Friday afternoon. Kevin’s staff could not have been kinder or more professional. The same was true for the State Farm agent who handled the claim. The whole incident was handled seamlessly. I could not be more pleased with Kevin’s office or State Farm. My highest recommendation to his office and State Farm for professional and caring service."
We responded:
"Thank you so much for taking the time to share your experience! We’re delighted to hear that our team was able to assist you so effectively during your trip. Providing exceptional service and support is our top priority, and it’s wonderful to know that you felt well taken care of, especially during a stressful situation. Your kind words and highest recommendation mean a lot to us. If you ever need anything in the future, please don’t hesitate to reach out. Safe travels, and we look forward to serving you again!"
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Gina Mancha

October 16, 2025

5  out of  5
rating by Gina Mancha
"I have been in dire situations and State Farm has always pulled thru for me."
We responded:
"Thank you so much for your kind words and trust in State Farm! We're glad we could be there for you during difficult times. Your support means a lot to us!"
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Donald Schohl

October 16, 2025

5  out of  5
rating by Donald Schohl
"The people are not robots, they service people."
We responded:
"Thank you for your wonderful review! We're proud to provide personalized service and truly appreciate you recognizing our team's dedication. We're here whenever you need us!"
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Jason Spedoske

October 10, 2025

5  out of  5
rating by Jason Spedoske
"Always very helpful, Beth is very knowledgeable and provides great customer service."
We responded:
"Thank you for your kind feedback! We're thrilled to hear that Beth's knowledge and dedication have made a positive impact. We appreciate your trust and look forward to continuing to serve you!"
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lily kahsin

October 10, 2025

5  out of  5
rating by lily kahsin
"absolutely amazing staff"
We responded:
"We appreciate your 5-star rating! Thank you for choosing us!"
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ava verkeyn

October 3, 2025

5  out of  5
rating by ava verkeyn
"Zoe helped me set up my drive safe and made it very easy! Really great experience overall."
We responded:
"Zoe helped me set up my drive safe and made it very easy! Really great experience overall."
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Crystal Fuller

October 3, 2025

5  out of  5
rating by Crystal Fuller
"They really take care of their people- I can’t say enough good things about them 🤍"
We responded:
"Thank you so much for your kind words! We truly appreciate your support and are so glad to hear that you feel well taken care of. It means a lot to our entire team! 🤍"